L2TP/IPSec VPN clients (Windows 7 manual configuration)

Configure the VPN connection

  • Go to “Start”, then “Control Panel”, then “Network and Internet”, then “Network and Sharing Center”.
  • Click “Set up a new connection or network”.
  • Select “Connect to a workplace” and click “Next”.
  • Click “Use my Internet connection (VPN)”.
  • For “Internet address:” enter “vpn2.net.ed.ac.uk”.
  • For “Destination name:” enter e.g. “UoE L2TP VPN”.
  • Select “Don’t connect now; just set it up so I can connect later”. Leave the other boxes unchecked.
  • Click “Next”.
  • For “User name:” enter your UUN.
  • Leave “Password:”, “Show characters”, “Remember this password” and “Domain optional:” blank.
  • Click “Create”.
  • Now click “Close”. Do NOT click “Connect now” yet, as there is additional configuration required.
  • Go to “Start”, then “Control Panel”, then “Network and Internet”, then “Network and Sharing Center”.
  • Click “Change adapter settings”.
  • Right-click the VPN adapter you have just configured e.g. “UoE L2TP VPN” and select “Properties”.
  • Click the “Options” tab. Untick “Include Windows logon domain”.
  • Click the “Security” tab. For “Type of VPN” select “Layer 2 Tunneling Protocol with IPsec (L2TP/IPSec)”.
  • Click “Advanced settings”.
  • In the “Advanced Properties” window, select “Use preshared key for authentication”, and for “Key”: enter “playfair”.
  • Click “OK”.
  • Back in the “UoE L2TP VPN Properties” window, click “OK”.

Connect to the VPN service

  • Go to “Start”, then “Control Panel”, then “Network and Internet”, then “Network and Sharing Center”.
  • Click “Connect to a network”.
  • In the pop-up window at the bottom right of the screen, select the VPN connection you have created, e.g. “UoE L2TP VPN”, and click “Connect”.
  • Enter your UUN and the password which you specified when you registered for the VPN service, then click “Connect”.
  • You should now be connected to the University VPN service.

Troubleshooting

If the instructions above do not result in a successful connection to theVPN service, please check that Windows services on your device are configured as described below.

  • Go to “Start”, then “Control Panel”, then “System and Security”, then “Administrative Tools”.
  • Double click “Services”.
  • In the “Services” window, scroll down the list to “IKE and AuthIP IPsec Keying Modules”. Double click on this item.
  • In the “IKE and AuthIP IPsec Keying Modules Properties” window, ensure “Startup type” is set to be “Automatic”.
  • If the “Service status” is not “Started”, click “Start” to start the “IKE and AuthIP IPsec Keying Modules” service.
  • Click “OK”.
  • Now back in the “Services” window, double click on “IPsec Policy Agent”.
  • Repeat the same process as for the “IKE and AuthIP IPsec Keying Modules”, ensuring the “Startup type” is set to be “Automatic” and the “Service status” is “Started”.
  • Click “OK”.
  • Close the “Services” window

Now connect to the VPN service as described above.

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Posted on June 5, 2015, in Windows Server 2012 - MCSA. Bookmark the permalink. Leave a comment.

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